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サービスデリバリーマネージャー/ Service Delivery Manager

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A global IT services company is looking for a Service Delivery Manager. The selected candidate will lead solution design, client coordination, and project execution.

Responsibilities:

  • Collaborate with sales to define customer requirements
  • Communicate proposed IT solutions to customers and partners
  • Validate pricing structures and recommend improvements
  • Serve as the primary point of contact for customer solution delivery
  • Act as a technical liaison between offshore teams and clients
  • Oversee project delivery including planning, stakeholder engagement, and reporting

Requirements:

  • Experience in leading datacenter execution and operations teams
  • Prior experience in datacenter project management
  • Prior experience managing global datacenter engagement is a plus
  • Proven experience in cloud migration is ideal
  • Knowledge of IT infrastructure in datacenter (Server, Storage, Middleware, Cloud, etc.)
  • Understanding of on-premises and cloud datacenters management
  • Bilingual level English and Japanese

About the Company:

A leading provider of IT services with offices across many countries and clients in a wide range of industries. With a global workforce of hundreds and thousands, and annual profits in the billions, this company has cemented its place as one of the most successful companies in the IT industry.

Keywords:

ソフトウェア, プログラミング, IT, 技術職, 求人, 外資系

Job Ref: 3F2RYN

Contract Type: FULL_TIME

Specialism: Information Technology

Focus: IT Management

Industry: IT

Salary: ¥12,000,000 - ¥20,000,000 per annum

Workplace Type: On-site

Experience Level: Mid Management

Language: Japanese - Native

Second Language: English - Native

Location: Tokyo

Job Reference: 3F2RYN-748BB4A5

Date posted: 19 June 2025

Consultant: Vivin Mohan