メディカルレコードエグゼクティブ/ Medical Records Executive

An international healthcare services company is hiring a Medical Records Collection Executive. The selected candidate will handle medical documentation processing, provider liaison, and ensure timely and accurate record submissions. This is a hybrid setup role.

Responsibilities:

• Process incoming medical records via fax, email, mail, or online portals, ensuring correct beneficiary alignment and translation when needed
• Ensure full compliance with client, company, and national data protection standards
• Liaise with healthcare providers to secure the timely release of inpatient and outpatient records
• Maintain service quality standards in line with KPIs and internal benchmarks
• Generate and track reports on outstanding records, escalating delays to appropriate personnel
• Provide consent forms to support the release of medical records

Requirements:

• Bachelor’s degree or above
• Practical experience in administrative functions
• Prior experience in handling administrative tasks and managing sensitive materials
• Understanding of provider administration processes and health information management
• Proficient in national data protection legislation and documentation standards
• Ability to work in a hybrid setting (3 days in office, 2 days remote)
• Proficient in Japanese and English

About the Company:

The company is a global leader in providing health and security services, specialising in medical assistance, international healthcare, and risk management solutions. With a strong presence in over 90 countries, it supports organisations and individuals by ensuring their well-being and safety in challenging environments.

Keywords:

医療記録, 行政業務, 医療情報管理, データ保護, 医療機関対応, ハイブリッド勤務, 求人, 外資系

Job Ref: 2TIRQ1