Having a clear framework for interviewing will ensure that no questions are left unanswered and that you have a fluid, but structured conversation. It will also ensure you come across to the candidate as credible and professional. It's advisable to split your interview into three distinct areas: an introduction, core questions and then a conclusion.
Setting the scene
A good interview starts with a good introduction. In this part of the interview you're aiming to relax the candidate (so you get better answers later) and perhaps even yourself if you're unaccustomed to interviewing. Additionally, this is the time to set the scene for what will follow and what you intend to cover.
A good interview starts with a good introduction. In this part of the interview you're aiming to relax the candidate.
You might want to start by looking for areas of common ground between you and the candidate. A good place to start would be their interests. Hopefully as the candidate gradually becomes more relaxed, their personality will be revealed.
It's also useful at this stage to give the candidate insights into the company, its history and the future, as well as your background and how you fit into the company.
This is where you ask the candidate to run through their CV in detail asking open ended questions on their relevant work experience. For example:
- Tell me about the team you have been working in?
- What were your likes and dislikes in your past positions?
- Describe a typical working day
- What results did you achieve?
- What have been your biggest achievements?
- What didn't you like about your role, and what were your reasons for leaving?
Wrapping up the interview
This is the time to encourage the candidate to ask questions, giving you a last opportunity to sell your role and organisation. At this stage it's worth letting the candidate know the steps in the recruitment process and timelines you're working to. If you feel the interview has gone well and you like the candidate it may be worth reconfirming their pay and notice period and ask the candidate if they have any questions or reservations about the role. Finally ask them to call their recruitment consultant with their feedback once they have collected their thoughts.
Do you need further advice on conducting interviews?
If you are new to interviewing or if you want to ensure you are using the latest methods, (including competency interviewing techniques) contact us today to arrange a one-to-one interview skills coaching session.