A global IT company is looking for a Team Leader for Trust and Safety. The selected candidate will lead and manage a high-performing search operation team.
Responsibilities:
- Lead, manage, recruit, and develop the search operation team
- Ensure all services align with company values and policies
- Localise policies, processes, and strategies; manage BPO quality, and make policy recommendations
- Collaborate with cross-functional teams to optimise search strategies and improve user experience
- Launch new projects and provide high-quality training to BPO sites
- Continuously evaluate outcomes, manage performance, and optimise workflows and SOPs
Requirements:
- More than 2 years of experience leading teams (5-10 people)
- More than 2 years of experience in a content manager or tech lead role is ideal
- Experience in quality management in a major tech or media company
- Prior experience with cross-functional partners across different countries
- Experience in search operation role is preferred
- Proficient in English and Japanese
About the Company:
An innovative internet technology company that has quickly risen from a small start-up to a global content platform developer. Headquartered in Asia, this company is a true leader in operating creative platforms across the world.
Keywords:
ソフトウェア, プログラミング, IT, 技術職, 求人, 外資系
2069020/001