An international software development company is looking for a Premier Service Delivery Manager. The successful candidate will manage and implement support services for customer networks.
Advise customers as a trusted partner
Collaborate with Technical Assistance Center to resolve problems
Lead client teams to achieve objectives
Resolve network-related concerns and propose solutions
Comprehend client organisation and network implementation
Conduct bug scrub and RCA report
Manage product deployment and other services as a project lead
3-7 years of professional experience
Experience in SP or DC customer-facing support
Understanding of TCP or IP fundamentals
Familiarity with Router and Switch hardware architecture
Background with wireless product
Native level Japanese; business level English
About the Company:
A global software development firm, specialising in delivering state-of-the-art networking solutions, offers a diverse array of products and services to optimise connectivity and enhance network performance.
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