Team Leader, Messaging & Mobile/チームリーダー, メッセージング&モビール
給与 ¥7000000 - ¥10000000 per annum
担当コンサルタント Michael Roberts
A leading international business is currently searching for an experienced IT infrastructure professional with strong management abilities to join their team as a Team Leader, Messaging & Mobile. The successful candidate will have knowledge of ITIL incident management and the drive to work in a multicultural environment.
- Build effective relationships with support vendors and communicate the Company’s needs and expectations to vendors
- Manage escalations and act as a contact point for major outages
- Plan and execute maintenance, system expansions and system upgrades; perform system tests
- Coordinate and perform system installations as part of office moves/office commissioning
- Resolve complex outages, incidents and problems
- Bachelor’s degree in computer science or a related discipline or equivalent work experience
- Approximately 5 to 8 years’ experience in IT infrastructure; 3+ years’ team management experience
- Demonstrated leadership in a customer support environment
- Working knowledge of ITIL incident management
About the Company:
A multinational professional services firm, this company is one of the largest of its kind in the world. Operating a vast network of hundreds of thousands of employees, it is a true giant with connections all over the globe.
IT, グローバルカンパニー, ITサポート, カスタマーケア