営業オペレーション アソシエイト/ Sales Ops Associate

A global IT company is looking for a Sales Operations Associate. The selected candidate will drive data-driven sales productivity, forecasting, and performance improvement by objectively analysing sales activities and KPIs.

Responsibilities:

• Analyse sales activities and performance to identify issues and improvement opportunities
• Plan and implement initiatives to improve sales team productivity
• Define sales KPIs and build sales forecasting models
• Conduct performance analysis and develop improvement strategies based on target achievement
• Create analytical reports and insights using sales and CRM data
• Support the design and operation of incentive systems, including quota and OTE
• Collaborate closely with sales members to identify and resolve operational challenges
• Apply quantitative and data-driven approaches to diagnose issues and implement solutions

Requirements:

• More than 1 year of sales operations experience
• Practical experience resolving issues through proactive communication
• Experience using and learning Python and SQL
• Experience managing and analysing sales or retention data using CRM tools such as Salesforce or HubSpot
• Proficient in structured strategic thinking and execution planning
• Non-essential requirements: Understanding of B2B SaaS sales; experience building new business processes; experience using CRM or sales efficiency tools; experience creating reports with BI tools such as Tableau

Preferred requirements:

• Experience in establishing new business processes
• Prior experience using CRM and sales efficiency tools
• Experience creating reports using BI tools such as Tableau
• Understanding B2B SaaS products and sales

About the Company:

A leading provider of AI-powered customer engagement solutions, the company empowers businesses to streamline communication and enhance user experiences with innovative tools. Recognised for cutting-edge live chat, team collaboration, and automated support systems, it attracts top talent eager to drive technology-forward solutions in a dynamic, global environment.

Keywords:

営業オペレーション, セールスデータ分析, KPI管理, 売上予測, CRM運用, 求人, 外資系

Job Ref: FIVECZ