テクニカルサポートスペシャリスト/ Tech Support Specialist

A global specialty chemicals company is looking for a Tech Support Specialist. The selected candidate will maintain site IT operations while delivering reliable end-user support and resolving technical issues. This is a hybrid role.

Responsibilities:

• Troubleshoot and resolve technical incidents to reduce downtime
• Support end-users through technical assistance and practical guidance on IT tools
• Monitor IT systems and address potential issues proactively
• Coordinate with regional and global IT teams on local project implementation
• Support compliance with IT policies, security standards, and procedures
• Document support requests, solutions, and local infrastructure configurations

Requirements:

• Bachelor’s degree or equivalent in Information Technology, Computer Science, or a comparable field
• Experience in IT Support or Site IT Operations
• Prior experience in collaborating with global IT teams to implement and support site-level technology solutions in line with organisational goals
• Skilled in providing technical support for IT infrastructure and digital technology services at the site level
• Prior skills in managing site-specific IT systems, including servers, end-user devices, and network equipment
• Understanding of ITIL processes, as well as maintaining hardware, software, and networking components

About the Company:

A global specialty chemicals and advanced materials company delivering high-performance solutions for industries such as electronics, automotive, healthcare, and sustainable technologies. It combines deep scientific expertise with innovation and manufacturing excellence to help customers develop safer, smarter, and more sustainable products.

Keywords:

ソフトウェア, プログラミング, IT, 技術職, 求人, 外資系

Job Ref: EALHMC