クライアントサービスマネージャー/ Client Service Manager
Salary ¥7,000,000 - ¥9,000,000 per annum
Consultant Sankalp Khanna
Date posted 25 June 20192019-06-26 2019-08-24 advertising-and-pr Tokyo JP JPY 7000000 9000000 9000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
A digital marketing agency is now recruiting for a Client Service Manager. This position will be accountable for our clients' satisfaction and ability to leverage the company to drive success for their business. The ideal candidate will have great project management skills, excellent technical credentials, experience with implementing SEM and social media campaigns and a consultative approach to addressing client needs.
- Conduct basic demonstrations of the company to prospective clients with other relevant internal teams
- Conduct basic and intermediate training for new and existing company users in person and remotely
- Respond to incoming company support requests from users via email and telephone
- Log, resolve or escalate issues raised by users following the defined processes
- Support other sales and client services staff
- High business level fluency in Japanese
- Working Knowledge of SEM and social media
- Knowledge of other marketing channels highly desirable
About the Company:
An advertising and marketing agency specialising in digital services, this company provides marketing solutions to clients across the world from its dozens of global locations. Employing hundreds of advertising professionals, this organization continues to be a leader in the digital marketing world.
営業, セールス, マーケティング, コンサルティング, デジタル広告, デジタルマーケティング