品質管理者/ Quality Manager

A renowned automation machinery manufacturer is looking for a Quality Manager. The selected candidate will drive customer satisfaction by managing complaints, analysing issues, and leading quality improvement initiatives.

Responsibilities:

• Ensure processes operate reliably to address customer complaints quickly
• Escalate issues to appropriate teams and support collaborative resolution
• Analyse customer issues and initiate projects to prevent recurrence
• Collaborate with internal teams to contain and correct quality problems
• Lead execution of containment actions for known issues
• Monitor process performance to support continuous improvement

Requirements:

• Bachelor’s degree or above in an engineering discipline
• More than 5 years of experience in industrial electric components production
• More than 5 years of experience in design or quality assurance of factory automation products and offers such as IPC, HMI panel, cable, etc.
• More than 5 years of experience to deal with quality issues with customers and a proven record on solving critical quality issues
• Experience in building and operating quality management systems at overseas sites
• Prior experience in launching and managing production operations at a European factory for a Japanese company
• Knowledge of facility requirements, industry best practices, customer characteristics, and product/process quality requirements
• Understanding of electrical components, equipment, and processes to effectively manage product and service quality
• Familiarity with component production and factory automation systems and standards
• Professional level Japanese

Preferred requirements:

• Chartered Engineer status, a mechanical and/or electrical engineering degree

About the Company:

Headquartered in Europe, this multinational company develops and manufactures automation solutions for a range of sectors, primarily the industrial and banking areas.

Keywords:

インダストリアル, メーカー, 製造業, 機械, エンジニア, 求人, 外資系

Job Ref: 33VX86