営業アシスタント/ Sales Assistant

An international business services company in the shipping industry is looking for a Sales Assistant. The selected applicant will be responsible for acting as a key point of contact for operational, administrative, and logistical matters. This is a hybrid setup role.

Responsibilities:

• Respond to customer inquiries in Japanese, including bookings, sales orders, availability, technical details, outstanding bookings, and invoicing queries, with some queries requiring support from operations, account managers, or technical teams
• Input contract details into COTW
• Prepare and submit 用途外申請 (youtogai shinsei) documentation to Japanese Customs upon customer request
• Arrange 管理者変更 (kanrisha henkou) documentation for Japanese Customs
• Provide customer support for leasing and TCS customers in Japanese, including pick-up and redelivery depot details and available pick-up timing
• Monitor open bookings and follow up with customers
• Support additional projects and tasks as required
• Maintain strong working relationships and daily communication with key depot personnel
• Handle daily inquiries from Japanese depots in Japanese
• Arrange local trucking (drayage) with trucking companies
• Arrange empty repositioning and related shipping documents
• Manage redelivery arrangements, including DD documentation in Japanese
• Issue manual invoices for Japanese consumption tax related to repair costs
• Issue manual invoices for depots, trucking companies, and survey companies
• Assist with accounting and office administrative duties as necessary

Requirements:

• Bachelor’s degree or equivalent in logistics, shipping or container leasing industry is preferred
• General knowledge of the container or shipping industry
• Strong administrative skills
• Ability to build and maintain good customer and vendor relations.
• Excellent communication and presentation skills.
• Must be authorised to work for ANY employer in Japan. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Proficient in Japanese and English

Preferred Requirements:

• Proficient in MS Office and Excel

About the Company:

A global company providing solutions for shipping containers and related equipment. It supports international trade by helping shipping and logistics companies operate efficiently worldwide.

Keywords:

営業, セールス, サポート, アシスタント, 管理, 物流, 出荷, 外資系

Job Ref: TPH9R3