営業サポートマネージャー/ Sales Support Manager

An industrial automation company is searching for a Sales Support Manager. the selected applicant will be responsible for managing sales support operations, customer service, marketing assistance, and office administration.

Responsibilities:

• Handle daily sales enquiries, lead-time and delivery management, and payment collection from distributors
• Facilitate and support everyday sales activities, including reports, project results, and sales statistics
• Set up new distributor accounts, manage contracts in the system, and apply for credit insurance
• Manage customer claims and coordinate queue management to reduce long-running issues
• Handle export, import, customs clearance, tax payment, and repair parts trade
• Assist with proofreading of marketing materials and support exhibitions, events, and seminars
• Participate in exhibitions, business meetings, events, and sales training
• Arrange supplier payments, manage office supplies, and archive documents
• Provide receptionist duties and general office support

Requirements:

• Bachelor’s degree or above in business is advantageous
• 5-8 years of experience in a similar role, handling both sales and customer support-related tasks
• People management experience of a small team
• Familiarity with ERP or CRM systems
• Business level MS Office skills
• Experience in manufacturing and automation products is desirable
• Multinational conglomerate working experience in an English-speaking environment is a plus
• Proficient in Japanese; business level written and verbal English

About the Company:

An industrial automation company, this global enterprise is known for its innovative, technologically advanced products. Headquartered in Europe, the company strives to share its innovation and customise products to meet the diverse needs of its clients.

Keywords:

営業, サポート, 管理, 運営, 事務, カスタマーサポート, 産業, 自動化, 外資系

Job Ref: 7AGMKX