職場コーディネーター/ Workplace Coordinator

An international financial services company is looking for a Workplace Coordinator. The selected candidate will manage both hard and soft services, optimise workplace operations, and enhance occupant satisfaction through technical oversight and customer service excellence.

Responsibilities:

• Oversee critical building systems, including HVAC, electrical, plumbing, and fire safety
• Supervise preventive maintenance programs and implement system upgrades
• Ensure regulatory compliance with building codes, health, safety, and environmental standards
• Enhance customer experience through responsive service and proactive communication
• Manage housekeeping, reception, concierge, and move management services
• Implement workplace amenities and environmental quality standards to support wellbeing
• Negotiate and administer service contracts with technical and non-technical vendors
• Lead cross-functional teams on renovation and construction projects
• Conduct facility inspections and maintain documentation, cost tracking, and reports
• Build strong relationships with internal users, building management, and stakeholders

Requirements:

• Bachelor’s degree or equivalent
• 2–5 years of progressive experience in facility management
• Experience with both technical systems and service delivery
• Proficient in building systems knowledge, including HVAC, electrical, plumbing, and fire safety
• Understanding of energy management, sustainability, and project management principles
• Skilled in problem-solving, conflict resolution, and financial and budget management
• Native level Japanese; professional level English

Preferred requirements:

• Training in facilities management, property management, or a related field

About the Company:

Recognised for its expertise in global financial services, this firm empowers professionals with opportunities to grow in securities, investment management, and client-focused solutions. With a commitment to innovation and career development, it attracts top talent seeking a dynamic environment where ambition and expertise are valued.

Keywords:

施設管理, ハードサービス, ソフトサービス, 職場運営, 顧客対応, 設備管理, 求人, 外資系

Job Ref: WO3PVF