An international food manufacturing company is looking to fill a Customer Service Manager position. In this role, the qualified applicant will be overseeing operations for the customer service team. This position is based in Tokyo.
Represent and connect with customers
Address delivery and customer concerns
Manage holiday delivery planning and notifications
Handle disaster-related delays
Achieve internal and customer service goals
Support cost-to-serve optimisation efforts
Bachelor’s degree or above
More than 5 years of experience as a client service manager
Prior experience in the food industry as a manager is ideal
Proficient in MS Office Suite
Native level Japanese; proficient in English
About the Company:
An international food processing company that has a long history of successful operations worldwide. Headquartered in the US, this company continues to be a major player in the industry.
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