ジュニアヘルプデスクアナリスト/ Junior Help Desk Analyst
給与 Negotiable based on experience
担当コンサルタント Josiah Spencer
掲載日 2023/11/21kanto secretarial-business-support/customer-service 2023-11-24 2023-12-21 media Tokyo Tokyo JP Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true
A Junior Help Desk Analyst position is available at an international entertainment company. The qualified candidate will be providing technical support to local clients both onsite and remotely. This is a contract and Tokyo-based role.
- Assist on and offboarding processes of staff and contractors
- Ensure the best customer assistance and experience
- Offer technical support on various software
- Provide IT relocation assistance
- Facilitate equipment and software training for clients
- Oversee the resolution of issues
- More than 1 year of triage setting experience
- Strong interpersonal communication skills
- Excellent customer service mentality
- Capability to develop relationships with clients
- Ability to carry and transport computer equipment
About the Company:
A well-known entertainment company operating worldwide. It is mainly engaged in the planning, production, and sales of music and videos, and is involved in the works of world-famous singers and other artists.
IT, エンジニア, プログラミング, ソフトウェアエンジニア, 求人, 外資系
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