カスタマーサポートアソシエイト/ Customer Support Associate

An international financial services company is searching for a Customer Support Associate. The chosen applicant will be accountable for handling phone queries effectively to support business success.

Responsibilities:

• Demonstrate problem-solving skills to handle seller queries
• Resolve customer problems
• Handle escalation processes
• Evaluate trends on client problems and propose suitable solutions

Requirements:

• Previous background as customer support or experience working within the hospitality or retail industry
• Skilled in phone sales
• Advanced problem-solving skills
• Ability and willingness to work in a rotating shift
• Written and spoken Japanese and English proficiency

About the Company:

Operating on an international scale, this financial services company has developed innovative solutions for mobile payments. With headquarters in the US, this organisation is a true pioneer in the industry.

Keywords:

供給連鎖, サプライチェーン, 物流, ロジスティクス, 倉庫, フォワーダー, 貿易, 輸出, 輸入, 輸出入, プロキュアメント, 調達, 購買, 求人, 外資系

1614170/001