カスタマーサービス/ Customer Service
給与 ¥4,000,000 - ¥5,000,000 per annum
担当コンサルタント Risa Shimizu
掲載日 2019/02/07 2019-02-072019-04-08 travel-and-tourism Tokyo JP JPY 4000000 5000000 5000000 YEAR Robert Walters https://www.robertwalters.co.jp
A top travel services organisation is searching for a Customer Service Professional. This position will be responsible for a variety of customer service activities for the company’s customers.
- Provide customer service over telephone and other communication systems
- Document all customer service matters using company forms
- Organise medical evacuation and repatriation activities
- Provide the billing department with updated billing instructions
- Support the expansion of the network by extracting all relevant information on new service providers
- Keep all stationary readily available at each work station, conduct filing in a systematic and easy retrievable manner, and keep all office equipment in working order
- Bachelor’s degree or equivalent
- Written and spoken communication proficiency in English and Japanese (TOEIC 850+) is required; additional languages are a plus
About the Company:
A leading travel security services company with headquarters in Asia and the United Kingdom, this global business delivers travel, security, crisis, medical, and other related services to corporations and organizations around the world.
カスタマーサポート, カスタマーサービス, トラベル, 旅行