プリセールスエンジニア/ Pre-Sales Engineer

A foreign software company is looking for a Pre-Sales Engineer. The selected applicant will design and present technical solutions, lead pre-sales engagements, and support smooth customer onboarding to drive value and revenue growth.

Responsibilities:

• Partner with the sales team in pre-sales engagements to design and present solutions that address customer needs in observability, SIEM, and adjacent analytics use cases
• Ensure seamless integration into customer environments
• Lead technical discovery, proof-of-concept, and pilot deployments, ensuring smooth onboarding, measurable value delivery, and alignment with customer business objectives to drive new and expansion opportunities
• Provide advanced troubleshooting during pre-sales and early adoption phases, building customer trust through technical expertise, responsive engagement, and a commitment to long-term success
• Serve as a trusted advisor by identifying optimisation opportunities, uncovering additional use cases, and sharing best practices for managing observability and security data at scale
• Collaborate with product management and engineering to share customer feedback, address solution gaps, and influence the product roadmap to improve product-market fit
• Help achieve revenue targets set by the company
• Keep opportunity information up-to-date in Salesforce and other tools in partnership with the sales team

Requirements:

• More than 3 years of experience with observability, SIEM, or analytics platforms, including customer-facing work in pre-sales or early adoption phases
• Hands-on experience designing and deploying solutions in at least one cloud platform (AWS, GCP, or Azure)
• Knowledge of SQL, SPL, and a programming language such as Python or Java
• Strong knowledge of observability architectures, log and metrics pipelines, and related tools
• Background in bringing new or emerging products to market, including guiding early customer adoption and shaping product fit

Preferred requirements:

• Strong Splunk knowledge and familiarity with complementary technologies such as Cribl, Grafana, or Elastic
• Experience with large-scale log and metrics data storage, compression, and query optimisation
• Familiarity with security analytics, incident response workflows, compliance-related data requirements, and containerised deployments using technologies such as Kubernetes and Helm
• Familiarity with structured sales methodologies such as MEDDIC

About the Company:

A global software company specialising in real-time analytics solutions. Known for its work with high-performance data processing and interactive analytics, the company provides tools that enable organisations to analyse large-scale streaming and historical data quickly and efficiently.

Keywords:

営業, 技術, ソフトウェア, エンジニア, テクノロジー, IT, 外資系

Job Ref: 5M5H36