Head of Direct-to-Consumer Sales

A global medical device manufacturing company is looking for a Head of Direct-to-Consumer (DTC) Sales. The selected candidate will lead DTC strategy, sales growth, and omnichannel initiatives to enhance customer experience and profitability.

Responsibilities:

• Build and lead a high-performing DTC team across virtual sales, customer service, and e-commerce
• Develop and execute comprehensive DTC strategies focused on revenue and growth goals
• Deliver accurate sales forecasts and provide market insights to support long-term strategy
• Drive digital transformation and implement an omnichannel approach for seamless customer experience
• Utilise customer data and insights to optimise decision-making and enhance customer journey
• Collaborate with cross-functional teams to align DTC strategy with business objectives

Requirements:

• Bachelor’s degree or above in business, marketing, or a relevant domain (MBA is ideal)
• Experience leading diverse multi-channel sales teams (healthcare industry in Japan is a plus)
• Prior experience in driving business transformation
• Proven experience with eCommerce platforms, omnichannel strategy, and digital marketing is a plus
• Background in physical retail is preferred
• Prior background in managing national or multinational portfolios is a plus
• Knowledge of reimbursement and cash pay models in Japan
• Understanding of CRM tools and analytics platforms is preferred

About the Company:

A global device manufacturing company within the medical sector. The company takes pride in providing healthcare support using advanced technology to various operations around the world.

Keywords:

ビジネス, 営業, セールス, アカウントマネジメント, 求人, 外資系

Job Ref: V37LVN