インサイドセールス / Inside Sales

A renowned electrical services company is looking for an Inside Sales professional. The selected candidate will interact with existing customers to increase sales and create customer satisfaction.

Responsibilities:

• Obtain orders through email and telephone calls, verify, and enter items, and transfer orders to fulfilment
• Increase orders by suggesting related items, explaining features, and checking customer’s buying history
• Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts
• Identify ways for continuous improvement of processes
• Prepare, generate, and follow up on verbal or written quotations to secure orders or determine the reason for loss of order
• Review open customer order reports and take action on open items, including those at risk of missing the promised delivery date
• Maintain distribution system backorder report, associated customer expediting report, and customer notifications
• Report industry trends, competitive pricing, and customer feedback to management

Requirements:

• High School degree or equivalent
• 2-4 years of experience in sales and sales administration
• Strong interpersonal communication skills
• Ability to solve a range of problems and identify and define problems and solutions independently
• Ability to work independently with general supervision
• Skilled in MS Office Suite

About the Company:

The company is a leading multinational distributor and provider of electrical, industrial, and communications products and services. They offer advanced supply chain management and logistics solutions, serving a diverse range of industries with maintenance, repair, and operational support.

Keywords:

インサイドセールス, 顧客満足, 営業管理, 顧客関係, 注文処理, 求人, 外資系

2086400/001