テクニカルアカウントマネージャー/ Technical Account Manager

A renowned technology company is seeking a Technical Account Manager. The selected candidate will build strong relationships with stakeholders to help customers achieve their business and technical goals efficiently. This is a long-term contract role.

Responsibilities:

• Build relationships with key business and IT stakeholders to understand customer goals
• Provide timely responses to stakeholder inquiries and support business/technical goals
• Present service benefits and practical utilisation plans to enhance customer security
• Assist in procurement/invoicing procedures related to service offerings
• Create security transformation roadmaps based on customer cybersecurity posture
• Act as a Trusted Advisor to business and technical decision-makers

Requirements:

• Bachelor’s degree or equivalent in IT, Computer Science, Cybersecurity
• More than 3 years of experience in Enterprise Architecture, Technology Consulting, Customer Success, or related fields
• Experience in large enterprise businesses and complex solution environments
• Technical knowledge of enterprise-grade cybersecurity products and services
• Ability to lead complex customer projects and communicate effectively at all levels
• Business level English and Japanese

About the Company:

A renowned technology company offering a wide range of services spanning e-commerce, fintech, digital content, and more. With a commitment to innovation and customer-centric solutions, the organisation continues to expand its ecosystem, empowering businesses and consumers alike.

Keywords:

サイバーセキュリティ, 技術顧問, エンタープライズ, プリセールス, テクノロジーコンサルティング, 求人, 外資系

2093520/001