Head of Operations / General Affairs Manager

An international medical devices organisation is looking for a Head of Operations / General Affairs Manager. The selected candidate will oversee Finance, Human Resources, and General Affairs while building scalable operations and advising executive leadership. This is a hybrid setup role.

Responsibilities:

• Lead day-to-day operations to ensure efficiency, cost control, and alignment with strategic business goals
• Develop and implement operational policies, workflows, and compliance frameworks
• Act as a strategic advisor to executive leadership on financial performance, organisational structure, and operational risk
• Direct financial planning, budgeting, forecasting, cash flow management, and KPI tracking
• Oversee payroll, financial reporting, tax compliance, and relationships with auditors, banks, and external partners
• Lead HR functions including recruitment, onboarding, performance management, and employee relations
• Design and manage compensation, benefits, employee engagement, and diversity initiatives
• Oversee general affairs, including facilities management, IT coordination, and office procurement
• Manage cross-functional projects such as office relocations, system implementations, and process improvements
• Supervise, mentor, and develop a small operations and administration team

Requirements:

• Bachelor’s degree or above in business administration, finance, human resources, or a related field
• 8-10 years of broad operational experience
• More than 3 years in a leadership role
• Proven experience overseeing finance, HR, and operational functions
• Experience managing small to mid-sized teams
• Strong financial management skills, including P&L oversight and working knowledge of HR labour laws and compliance
• Ability to manage confidential information with a high level of discretion
• Professional level Japanese and English

Preferred requirements:

• Experience scaling a business or working in a small to medium enterprise environment
• Change management experience related to digitalisation or process optimisation
• Possess valid professional certifications such as MBA, CPA, SHRM-CP/SCP, or PMP

About the Company:

A multinational manufacturer of medical and aesthetic equipment. The company employs thousands of people and uses direct sales subsidiaries all over the world to carry out its global marketing initiatives.

Keywords:

オペレーション責任者, 総務マネージャー, 管理部門統括, 人事管理, 財務管理, 経営企画, 業務改善, 組織運営, 求人, 外資系

Job Ref: 69U1PP