福利厚生アシスタントマネージャー/ Benefits Assistant Manager

An international luxury goods organisation is looking for a Benefits Assistant Manager. The selected candidate will oversee payroll and benefits operations, drive process improvements, and enhance employee experience through structured project and stakeholder management.

Responsibilities:

• Oversee daily benefits operations for more than 2,400 employees in coordination with payroll
• Manage data entry, documentation, employee applications, and validation processes to ensure accuracy and timeliness
• Identify operational risks and coordinate corrective actions with relevant stakeholders
• Lead process design, standardisation, and continuous improvement initiatives across benefits operations
• Drive end-to-end project management for benefits-related initiatives, including planning, execution, and risk management
• Act as primary contact for external benefits vendors and manage quality and issue resolution
• Coordinate with social insurance and labour insurance consultants for enrolment, termination, and benefit claims
• Handle employee enquiries related to pension, insurance, savings, leave, and other benefit programmes
• Manage end-to-end operations for childcare and family care leave programmes
• Collect and analyse benefits data to support operational stability and improvement initiatives
• Prepare reports and internal communication materials to improve programme understanding and utilisation

Requirements:

• Practical experience in payroll and benefits or related HR operations
• Experience covering payroll processing, social insurance, or benefits administration
• Prior experience visualising, improving, and standardising operational processes
• Experience organising operational issues and coordinating with internal and external stakeholders
• Basic knowledge of labour laws and social insurance systems
• Proficient in MS Office Suite for data aggregation and analysis
• Professional level Japanese and English

Preferred requirements:

• Experience leading process improvement projects or benefits programme changes
• Experience in new programme implementation, vendor transitions, or process redesign
• Vendor management experience with payroll providers or social insurance consultants
• HR operations experience in organisations with over 2,000 employees
• Experience translating legal changes into operations
• Experience working in a multinational environment with English documentation and overseas stakeholders

About the Company:

A group with a large impact in the luxury goods industry, this European company operates many prestigious, internationally recognised brands. Operating a stable branch of operations in Japan, this company is set to continue enjoying both domestic and international success.

Keywords:

福利厚生マネージャー, 給与計算, 社会保険, 人事オペレーション, ベンダーマネジメント, 業務改善, 求人, 外資系

Job Ref: JQ0NE5