Head of Retail Operations

A global luxury fashion company is looking for a Head of Retail Operations. The selected candidate will lead retail sales, operations, and team performance to drive growth, profitability, and service excellence across the retail network.

Responsibilities:

• Lead retail sales and operations teams to deliver consistent customer service excellence
• Provide strategic and day-to-day leadership aligned with company vision and values
• Plan sales, forecast performance, and define KPIs to drive business results
• Exceed sales, profitability, and cash flow targets while maintaining service standards
• Oversee daily retail operations including staffing, people management, and visual merchandising
• Develop and execute growth strategies in collaboration with cross-functional teams

Requirements:

• Bachelor’s degree or above in business or related disciplines
• More than 5 years of experience in managerial roles preferably in retail operations
• Interest in fashion styling

About the Company:

One of largest global luxury fashion brands with thousands of stores in all corners of the globe. The company aims to create positive social impacts through trendy designs and concepts.

Keywords:

ビジネス, 営業, セールス, アカウントマネジメント, 求人, 外資系

Job Ref: MR0IDQ