アカウントマネージャー/ Account Manager

An international regulatory compliance company is looking for an Account Manager. The selected candidate will manage client relationships, drive sales growth, and ensure customer satisfaction across the APAC region.

Responsibilities:

• Maintain and develop relationships with new and existing clients, ensuring satisfaction and loyalty
• Assess customer needs, provide solutions, and deliver strong account guidance
• Lead solution development efforts while coordinating with internal teams
• Oversee client onboarding, success planning, and communication with support teams
• Manage contract renewals, negotiate terms, and identify upsell opportunities
• Monitor long-term client goals and align them with company services
• Collaborate with cross-functional teams to enhance client acquisition and retention
• Represent the company at tradeshows, conferences, and industry events

Requirements:

• Bachelor’s degree or above
• More than 5 years of experience in account management or sales in a B2B environment
• Proven experience executing sales and account strategies
• Prior experience with cloud-based CRM (e.g., MS Dynamics)
• Experience working in a global organisation under a matrix structure is a plus
• Track record of meeting growth targets and ensuring client satisfaction
• Proficient in MS Office 365 and cloud-based file-sharing systems (e.g., SharePoint)
• Native level Japanese; proficient English (TOEIC 800+)

About the Company:

A global leader in regulatory intelligence, this company empowers businesses with expert compliance solutions, ensuring they navigate environmental, health, and safety (EHS) regulations seamlessly. With a vast network of analysts and cutting-edge insights, it helps organisations stay ahead of evolving global requirements.

Keywords:

B2B営業, 顧客関係管理, 契約更新, クラウドCRM, アップセル, クロスセル, 営業戦略, 求人, 外資系

Job Ref: OLN6V4