オムニチャネルオーケストレーション戦略/ Omnichannel Orchestration Strategy

A multinational pharmaceutical company is seeking an Omnichannel Orchestration Strategy Sr. Manager. The selected candidate will develop and execute omnichannel and personalisation strategies, leverage AI tools, and drive data-driven initiatives to enhance customer experience and business impact.

Responsibilities:

• Develop and implement omnichannel and orchestration strategies in collaboration with cross-functional teams
• Define and execute data collection and analysis plans to drive continuous improvement
• Evaluate outsourced functions and promote in-house capabilities to enhance efficiency
• Measure the effectiveness of omnichannel initiatives and design dashboards for insights
• Drive data infrastructure development and automation to strengthen competitiveness
• Collaborate with content, development, and global teams to deliver tailored content
• Align local initiatives with global strategies to optimise execution
• Leverage advanced technologies including AI to enhance personalisation
• Develop strategies for AI-based sales support tools
• Collaborate with cross-functional and offshore teams to identify challenges and deliver impact

Requirements:

• Bachelor’s degree or above
• More than 3 years of experience in omnichannel and digital marketing strategy and execution
• Experience in sales or marketing within the pharmaceutical industry
• Experience in project management and managing multiple projects
• Experience working in regulated industries with compliance awareness
• Strong analytical skills in measuring digital media performance
• Ability to generate innovative marketing strategies with flexible mindset
• Ability and willingness to travel
• Fluent level Japanese and English

About the Company:

A globally recognised pharmaceutical organisation focused on innovation and advancing healthcare through data-driven and digital transformation initiatives. The company operates internationally and is committed to enhancing customer experience through cutting-edge technologies.

Keywords:

オムニチャネル, デジタルマーケティング, 戦略立案, データ分析, AI活用, パーソナライゼーション, 製薬業界, プロジェクト管理, 求人, 外資系

Job Ref: Z9LD2U