カスタマーサービス / Customer Service Representative
給与 ¥4,000,000 - ¥5,000,000 per annum
担当コンサルタント Kyoka Fujiwara
掲載日 2019/09/242019-09-24 2019-11-23 manufacturing-and-production Tokyo JP JPY 4000000 5000000 5000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An American chemical organisation is searching for a Customer Service Representative. The candidate who enters this role will be responsible for ensuring accuracy and success in the handling a fulfilment process.
- Oversee the handling and fulfilment process
- Track order statuses and alerts
- Take actions necessary for first call resolution for customer requests
- Set up good business relationships with customers
- Work across functions including sales, supply chain, logistics, etc.
- Comply with all corporate policies, procedures, legislative requirements, etc.
- Bachelor’s degree is desired
- Microsoft Office, Outlook, and Salesforce.com proficiency
- SAP proficiency is a plus
- Experience in customer service or order fulfilment is a plus
- Supply chain experience is a plus
- Good English proficiency (TOEIC 700+)
About the Company:
A US-based conglomerate that is currently one of the largest chemical companies in the world. With a long and storied history and a global workforce of over 50,000, this company strives to meet the needs of a diverse range of industries.
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