カスタマーサービス/ Customer Service
給与 ¥5,000,000 - ¥8,000,000 per annum
担当コンサルタント Anne Parent
掲載日 2019/07/172019-07-17 2019-09-15 fmcg Tokyo JP JPY 5000000 8000000 8000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
A global food company is looking to hire a Customer Service professional. The selected candidate will be responsible for handling orders, customer contact and issues, and giving information about the company’s products and solutions.
- Handle customer documents
- Update customer and account manager information in the company’s SAP system
- Take customer calls and handle requests
- Maintain up-to-date knowledge of shipping and receiving schedules and processes
- Assist sales representatives through order monitoring, purchase and sample order handling, quotes, etc.
- Manage customer orders and pricing quotes
- Bachelor’s degree or above in a relevant discipline
- 5+ years of experience in customer service management
- Experience in the food ingredients industry is a plus
- Understanding of SAP systems is ideal
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
- Business level English
About the Company:
This global food business produces a wide range of consumer products and ingredients, has thousands of employees worldwide, and maintains a strong presence in over 30 countries. This is a great opportunity to join a global brand and drive your career forward in a dynamic environment.
カスタマーサービス, カスタマーサポート, 営業, セールス, セールスサポート