カスタマーサービスレプレゼンタティブ/ Customer Service Representative
給与 ¥4,500,000 - ¥5,000,000 per annum
担当コンサルタント Inguna Zerbina
掲載日 2019/04/082019-04-08 2019-06-07 fmcg Tokyo JP JPY 4500000 5000000 5000000 YEAR Robert Walters https://www.robertwalters.co.jp
A respected European company in the food industry is searching for a Customer Service Representative. This position will be responsible for facilitating orders, organising deliveries, communicating with customers, managing stock, etc.
- Take orders from customers and process delivery orders to the warehouse
- Organise domestic deliveries
- Communicate with customers regarding products, delivery date, etc.
- Oversee stock control
- Prepare announcement letters
- Oversee online shopping page contents
- Oversee incoming product inspection schedule
- Microsoft Office proficiency (Outlook, Word, Excel, and PowerPoint)
- Customer service or order management experience
- Ability to handle multiple projects
- ERP experience
- Fluent level Japanese (written and spoken)
About the Company:
A food production company based in Europe, this organisation produces premium chocolates and sweets served widely in restaurants, shops, and other consumer outlets around the world. The company’s product line includes traditional chocolate bars as well as unique designs made from top-rate chocolate.
カスタマーサポート, カスタマーサービス, 供給連鎖, サプライチェーン, 食品, 飲料, 日用消費財, FMCG