カスタマーサービス/ Customer Service
給与 ¥5,000,000 - ¥8,000,000 per annum
担当コンサルタント Jiujiu Dai
掲載日 2019/01/08 2019-01-082019-03-09 manufacturing-and-production Tokyo JP JPY 5000000 8000000 8000000 YEAR Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
A large chemical manufacturing company is looking to hire a customer service professional. This position will be responsible for handle a variety of interactions with customers in both the pre-sale and post sale process. The candidate that enters this role will most likely focus on either pre-sales or post sales.
- Cultivate and maintain positive customer relations
- Conduct pre-sale activities such as responding customer inquiries, production and shipping schedules, recommending price changes, etc.
- Conduct post sales activities such as resolving production scheduling problems, processing warranty claims, etc.
- Travel to customer sites
- Bachelor’s degree
- 3+ years of relevant experience
- Proficiency in using Microsoft Windows and ERP software
- Order management and international trading skills
- Communication proficiency in English
About the Company:
The company is a global chemical manufacturer which serves the electronics industry. The success of its product has allowed it to operate across many countries
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