カスタマーサービス/ Customer Service
給与 ¥4,000,000 - ¥5,500,000 per annum
担当コンサルタント Samantha Godefroy
掲載日 2018/12/18 2018-12-182019-02-16 manufacturing-and-production 3-12-18 Shibuya, Shibuya-ku Tokyo, 150-0002 Robert Walters https://www.robertwalters.co.jp https://www.robertwalters.co.jp/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
A large producer of chemical products is in need of a Customer Service Professional. This position will have a variety of responsibilities including order processing, customer inquiries, sales support, coordination, administrative activities, etc.
- Carry out order processing activities such as taking and entering orders, checking prices, checking distribution routes, etc.
- Handle customer inquiries, supply any necessary information and make necessary arrangements while striving to ensure satisfied customers
- Conduct sales support activities such as helping customers, checking prices, making quotations, etc.
- Coordinate activities and address issues such as bottlenecks, short notice requests, etc.
- Carry out administrative duties such as filing documents, reports, registering customers, etc.
- Experience in a customer service or sales support role
- Proficiency in Microsoft Office and ERP systems
- Written and spoken proficiency in Japanese with the ability to speak in polite business language
About the Company:
A global manufacturer of chemical products vital to a wide range of international clients in every field. The company is proud of its century-long history and its award-winning environmental footprint.
カスタマーサービス, 供給連鎖, サプライチェーン, 物流, ロジスティクス