Customer Service Representative/カスタマーサービスレプレゼンタティブ
給与 ¥5500000 - ¥6500000 per annum
担当コンサルタント Doyoun Kim
A world-leading chemical company is searching for an individual with customer service experience and excellent communication skills to join them as Customer Service Representative. This role offers you the chance to build internal and external relationships and use your supply chain knowledge while fostering positive relationships and delivering excellent customer service.
- Provide customer service to external customers, fostering positive relationships and expertly handling enquiries
- Partner with internal support functions to create solutions for customers
- Responsible for the timely and accurate coordination and completion of Sales Order Processing (SOP) activities
- Coordinate customer specialty requests and ensure customer expectations are met
- Process invoices, credit notes, returns, etc.
- Handle customer complaint collection, input, and analysis
- Customer service experience
- Ability to work autonomously
- Strong communication skills
- Ability to build internal and external relationships
- Supply chain knowledge
- English and Japanese fluency
About the Company:
A global manufacturer and supplier of polymers used widely in various markets, this company is headquartered overseas and is empowered by 30+ years’ experience of developing and driving new technologies for businesses in the medical, automotive, industrial, and energy industries. This is an excellent company to join at any stage of your career.
サプライチェーン, ロジスティクス, 物流, カスタマーケア, ファインケミカル