CS Project Manager/プロジェクトマネージャー
給与 ¥8000000 - ¥9000000 per annum
担当コンサルタント Samantha Godefroy
A unique career opportunity for a savvy professional to take on a CS Project Manager role at a global fashion brand. The candidate selected will assume responsibility for all matters related to customer service cross-function improvements. This role requires an individual skilled at goal setting and identifying customer needs. Great chance to build a career in the retail, luxury, fashion, or cosmetic industry.
- Plan and lead projects to ensure completion in a timely manner
- Take responsibility for overall progress and use of resources; initiate corrective action plans where necessary
- Manage business and project risks, including the development of any contingency plans
- Implement/oversee kaizen or other improvement methods to remove redundancy and simplify processes
- Ability to set clear and realistic goals and objectives, then establish a course of action to ensure objectives are achieved
- Strong customer focus; ability to assist customers in an efficient and friendly manner
- Strong customer service skills – verbal and written English and Japanese proficiency
- Familiarity with customer service in the retail, luxury, fashion, or cosmetic industry
About the Company:
A luxury fashion company offering desirable products—apparel, eyewear, and accessoriesacross numerous markets. The company manages an impressive range of brands, expanding their reach and enhancing their image. Employees who join this firm will be inspired to fully utilize their skills and experience in a creative environment.
ファッション, リテール, サプライチェーン, カスタマーサービス, ラグジュアリー, ハイブランド