サービスデリバリー/ Service Delivery

A multinational petroleum products producer is looking for a Service Delivery. The selected applicant will be supporting service delivery through service management and process management activities.

Responsibilities:

• Provide support on ERP systems in order-to-cash, manufacturing, and supply chain
• Participate in various digital solutions including support for group-wide initiatives
• Contribute to testing efforts, support change management, and provide ongoing support
• Develop, test, and operate continuous improvements to digital products and services
• Monitor and report compliance with architectural and security standards
• Resolve incidents, requests, and problems with broader digital technology teams
• Ensure the secure application of new and updated technologies into the environment
• Implement enhancements to processes and systems
• Identify and execute continuous value improvement plans for service engineering
• Ensure standardised methodologies are disseminated across the team

Requirements:

• More than 5 years of experience in scaled service delivery roles
• Practical experience in leading software vendors or outsourced service providers
• Prior experience in operating across business environments and customers up to senior executive level
• Deep understanding of the application of modern Service Delivery methods – from Site Reliability Engineering to traditional ITIL, and Product Based delivery
• Background in Agile core practices

About the Company:

With a global workforce of thousands, this multinational oil company offers a broad range of career opportunities for skilled talent across multiple disciplines. They have an expansive global reach and their gas stations can be found across multiple regions. This is a prosperous company to join for those who would like to work alongside other industry experts.

Keywords:

インフラ, IT, ハードウェア, ソフトウェア, ネットワークサービス, マネージメント, 求人, 外資系

1995600/001