シニアマーケット＆カスタマーマネージャー/ Senior Markets & Customers Manager

An international energy technology company is looking for a Senior Markets & Customers Manager. The selected candidate will lead customer relationships, define country strategies, and drive sustainable business growth through market insight and strategic execution. This is a hybrid setup and contract role.

Responsibilities:

• Act as the primary contact point for customers across the full business lifecycle
• Build and nurture trusted relationships with new and existing customers to ensure customer success
• Develop a deep understanding of customer needs, priorities, and pain points and share insights internally
• Support business areas in lead detection and issue resolution
• Represent the organisation in industry associations, conferences, and external forums
• Drive brand awareness through communications, customer events, and campus activities
• Gather market intelligence on industry trends, competitors, and stakeholder dynamics
• Identify underserved markets, growth opportunities, and adjacent segments
• Support leadership in defining and implementing country strategies
• Drive initiatives, capture plans, and ad-hoc activities aligned with country goals

Requirements:

• Experience in relationship management with senior executives and multi-level stakeholders
• Proven experience in customer lifecycle management and B2B customer success
• Strong communication skills with executive presence and conflict management capability
• Experience collaborating cross-functionally with sales, service, and project teams
• Skilled in market research, competitor analysis, and strategic analysis
• Proven ability in program management, strategy execution, and action tracking

About the Company:

A global leader in energy technology, this organisation delivers innovative solutions across power generation, transmission, and decarbonisation, combining engineering excellence with a strong commitment to sustainability and digital transformation. With a diverse, inclusive workforce and cutting-edge projects worldwide, it offers career opportunities for job hunters seeking impactful roles, long-term growth, and the chance to shape the future of the energy industry.

Keywords:

顧客戦略, 市場分析, カスタマーサクセス, 事業戦略, ステークホルダーマネジメント, B2Bビジネス, ブランド戦略, 求人, 外資系

Job Ref: 2ZDA4J